If Chicken Little were alive, she would have email
S.L. Frisbie
An advice column item (yes, the secret is out, I read advice columns, which is a far cry from following the advice contained therein) in the magazine supplement to this newspaper a few days ago dealt with email protocol.
The gist of it was that ending the subject line with two or three exclamation points is poor etiquette, and marking items in red as urgent when the content is not remotely important violates any reasonable protocol.