T aped to the door of our refrigerator, surrounded by pictures of great-grandchildren, a brief quote of business coach, Wanda Loscot, gives this good advice to all who pass by: “It takes about three minutes to write a thank-you note, fold it, stick it in an envelope and mail it, but the power of it is awesome.” Fred Suffield agrees.
Fred had been sound asleep when he suddenly awoke to the sound of someone pounding on his door. Moments later he stood face to face with a half-frozen man who frantically told him that a train had become stalled in a snowstorm and that the passengers were in danger of freezing to death.
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