SEBRING — Garbage collection took a turn toward recycling this year, to meet state requirements. Like most changes, it wasn’t smooth.
It took three months or more to distribute the new cans and a whole year to adjust customers to new schedules and procedures, train Waste Connections’ customer service personnel to meet customers needs and concerns, handle unexpected hardships — like Hurricane Irma — and supply cans that would both work with the new system and resist tampering by bears.
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